All-Clad Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item within 30 days of delivery for a refund or exchange.
Eligibility for Returns:
- Items must be unused, in original condition, and in their original packaging.
- Proof of purchase is required.
How to Initiate a Return:
- Visit stainlessallclad.com and navigate to the Returns section.
- Follow the instructions to generate a return authorization.
- Pack the item securely and include all original materials.
- Ship the return to the provided address.
Refund Processing:
- Refunds will be issued to the original payment method within 10 business days of receiving the return.
- Shipping costs are non-refundable.
Exchanges:
- Exchanges are subject to product availability.
Damaged or Defective Items:
- Contact us immediately if you receive a damaged or defective item for assistance.
Final Sale Items:
- Certain items marked as final sale cannot be returned or exchanged.
For any questions, please refer to our FAQs or contact customer service.
Note: This policy applies only to purchases made directly from stainlessallclad.com.