All-Clad Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item within 30 days of delivery for a refund or exchange.

Eligibility for Returns:

  • Items must be unused, in original condition, and in their original packaging.
  • Proof of purchase is required.

How to Initiate a Return:

  1. Visit stainlessallclad.com and navigate to the Returns section.
  2. Follow the instructions to generate a return authorization.
  3. Pack the item securely and include all original materials.
  4. Ship the return to the provided address.

Refund Processing:

  • Refunds will be issued to the original payment method within 10 business days of receiving the return.
  • Shipping costs are non-refundable.

Exchanges:

  • Exchanges are subject to product availability.

Damaged or Defective Items:

  • Contact us immediately if you receive a damaged or defective item for assistance.

Final Sale Items:

  • Certain items marked as final sale cannot be returned or exchanged.

For any questions, please refer to our FAQs or contact customer service.

Note: This policy applies only to purchases made directly from stainlessallclad.com.