All-Clad FAQ
General Questions
What is All-Clad?
All-Clad is a premium cookware brand known for its high-quality stainless steel and bonded metal products.
Where is All-Clad made?
All-Clad products are crafted in the USA with superior materials and craftsmanship.
Product Care & Use
How do I clean All-Clad cookware?
Hand wash with warm, soapy water and a non-abrasive sponge. Avoid harsh cleaners.
Can All-Clad go in the dishwasher?
While dishwasher-safe, hand washing is recommended to preserve the finish.
Is All-Clad oven-safe?
Yes, most All-Clad cookware is oven-safe up to 600°F. Check product specifics for details.
Cooking Tips
Why does food stick to my stainless steel pan?
Ensure proper preheating and use adequate oil to prevent sticking.
How do I achieve even heating?
Preheat on medium heat and allow the pan to distribute heat evenly before cooking.
Warranty & Support
What is All-Clad’s warranty policy?
All-Clad offers a limited lifetime warranty on bonded cookware against defects.
How do I handle a warranty claim?
Contact customer service for assistance with potential defects.
Purchasing & Retail
Where can I buy All-Clad products?
All-Clad is available at select retailers and online at stainlessallclad.com.
Do you offer international shipping?
Check stainlessallclad.com for shipping options and availability.
Product Lines
What’s the difference between D3 and D5 cookware?
D3 has a 3-ply bonded construction, while D5 features 5-ply for enhanced heat distribution.
Is All-Clad non-toxic?
Yes, All-Clad uses high-quality materials free from harmful coatings.
Returns & Exchanges
What’s your return policy?
Returns are accepted within a specified period. Visit stainlessallclad.com for details.
Can I exchange a damaged product?
Contact customer service for assistance with damaged items.
Additional Questions
How do I store All-Clad cookware?
Store in a dry place and avoid stacking without protective padding.
Can I use metal utensils with All-Clad?
Yes, All-Clad is designed to withstand metal utensils.
For more details, visit stainlessallclad.com.